Back to work

At 2:00 AM, I got an email from GoDaddy about a global server vulnerability.

Not exactly the kind of message you want to wake up to.

They provided steps to apply a patch.
I followed them. It failed.

Opened a support ticket.
They tried. It failed again.

Within 24 hours, the server was breached.

That’s the reality of this stuff. It doesn’t wait.

I’m not going to pretend this didn’t get to me.
My anxiety was at an all-time high.

If you own a business, you already know.
This kind of situation hits different. It’s not just “a server problem.” It’s your time, your reputation, your livelihood sitting there exposed while you’re trying to fix it.

We were able to keep things barely running long enough to restore from backups and pull the files we needed.
Important note, no private customer data was exposed. Those databases are stored separately for this exact reason.

Then it was time to move.

New server.
Start over.
Fix everything.

Less than 36 hours later, we are about 99% back online.

The tracking interface is up and running again thanks to a programmer who actually knows what he’s doing when things get messy.

This wasn’t fun.
But it’s a reminder.

• Backups matter
• Separation of data matters
• Speed matters when things go wrong
• The right people matter even more

Systems fail. People fix them.

We’re back to work.